To start the return process for your order, please enter your email address or phone number and the order number below.
Do I really need to return item?
Our rich experience shows that 90% of all problems with aftermarket android radios are connected with improper installation or configuration. Not even all professional installers can install this device correctly.
If your device is not functioning properly, write to us before starting the return procedure and we will help you solve any technical problems with the device.
How do I return?
Enter your order number and email address in the fields above and click Start
Follow the instructions and select the items you want to return
You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
You can return your items within 30 days of receipt of your shipment.
They must be in original condition
In the original packaging
For more details please read our Return Policy
Are there any charges for return?
Original shipping charges are non-refundable
You are responsible for the charges of the return shipping
20% restocking fee will be charged for any item not in its original condition, damaged or missing parts not due to our error
How soon will I get my refund?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.
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